| Volume 5, Issue 3 - March, 2006
The traditional decision-making process includes the following 7 steps:
- Define or clarify the problem.
- Stating a goal or objective. (Sometimes this is presented as finding the causes of the problem.)
- Generate options or alternatives.
- Evaluate alternatives and tradeoffs.
- Estimate Risk associated with each alternative.
- Deciding on the best alternative.
- Implement the decision.
As I continue to study the decision-making process, I am amazed at how we have all been trained to look at decisions as problems to be solved.
How many of you have ever been in the situation where your boss came to you and said, “We have a problem.” How did you feel? Were you
excited, inspired, creative? I don’t think so.
With that experience in mind, you can understand when I suggest there is something wrong with our approach to decision-making when we have all
been taught to approach decision-making as a problem solving effort. Problems are something none of us go looking for. I can’t think of a single
person who looks forward to problems to start their day. Rather, the goal in decision-making is to not have the problem.
So the first step in the Traditional Approach to Decision-making is to define the problem. How is that for a downer. I just can’t find anything
positive about problems. Solutions, yes. Problems, no.
The second step is to state a goal or objective. If you start with defining the problem, in all likelihood, your goal will be to not have the problem.
Right?
To my way of thinking, it is extremely difficult to be excited, inspired or creative when I am dealing with problems. Then defining my objective
to solve the problem just compounds THE PROBLEM. To a large degree, I blame this on adverbs. Who can tell me what an adverb is? It has been so long
since I studied this stuff that I had to go look it up. An adverb is a word that modifies a verb. I am convinced that the subconscious mind doesn’t
recognize adverbs any more than most of us did with our conscious minds. Let me give you an example. Occasionally, I play golf and I try to envision
each shot before I hit it. The problem arises when someone says to me, “Do no’t hit it into the lake.” What do I end up doing?
Yep, right into the lake. Why? Because “not” is an adverb and my subconscious mind doesn’t know what an adverb is. Consequently
the message I receive is not “Do not hit it into the lake”, but rather “Do hit it into the lake.”
By the same token, if you have ever been a parent, I am sure you recognize this phenomenon in your children. How many times did you ever tell them
not to do something and they turned right around and did that very thing. Kids don’t know what adverbs are either.
Research tells us that half of all decisions fail. If we approach all our decisions as problems and then use adverbs to define our objective, it
is a wonder that we make any good decisions at all.
When you stop to think that even God had this problem when he told Adam and Eve in the Garden of Eden to “Not eat from the Tree of Knowledge,”
maybe we should outlaw adverbs and find a more positive or constructive approach to decision-making.
Sometimes, I want to include a commercial message in this newsletter and most times I can restrain myself, but this month I just couldn’t help
myself. As a regular reader, you are familiar with my thinking and obviously get something out of it or you wouldn’t maintain your subscription.
If you or anyone you might think of could use another set of eyes to evaluate a situation, someone to act as a sounding board for those new ideas,
someone to facilitate your next group session or someone to present a message at their next meeting, I would really appreciate your consideration
and referral.
If you have a subject that you would like to see covered in future issues of “Taking Aim,” please send me an email at aim@CannonAdvantage.com.
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Robert E. Cannon
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Burton, OH 44021 USA
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aim@cannonadvantage.com
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"There has never yet been a man in our history who led a life of ease whose name is worth remembering."
Theodore Roosevelt
"One's philosophy is not best expressed in words; it is expressed in the choices one makes. In the long run, we shape our lives and we shape
ourselves. The process never ends until we die. And, the choices we make are ultimately our own responsibility."
Eleanor Roosevelt
"Be careful the environment you choose for it will shape you; be careful the friends you choose for you will become like them."
W. Clement Stone
"I am an old man and have known a great many troubles, but most of them never happened."
Mark Twain
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