Business Strategy, Strategic Planning and Strategic Thinking are all decision-making in action. Whether developing Advertising, Branding, Corporate, Marketing, New Product, Pricing or any other Strategy, Appreciative Inquiry is a tool for improved decision-making.

  Robert E. Cannon
Management
Consultant
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(866) 598-8450

aim@cannon
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AiC Consulting
A co-owner of Appreciative Inquiry Consulting, L.L.C.
www.aiconsulting.org



Member IMC, the Institute of Management Consulting USA, the premier professional association of individual management consultants in the United States. IMC USA standards and ethics have been approved by the International Council of Management Consulting Institutes.
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BUSINESS STRATEGIC PLANNING


Strategy and strategic planning have the potential to align the people, processes and resources in an organization with a clear, compelling and desired future.

Traditional planning processes focus on “howto take your organization from where it is today to where you want it to be in the future. The problem with traditional planning processes is that they fail when imperfect knowledge, unintended consequences, uncertainty, luck or internal resistance block the approach outlined in the strategy or plan. Traditional techniques for accumulating data like P.E.S.T.L.E (an acronym for Political, Economic, Social, Technological, Legal and Environmental) and S.W.O.T. (an acronym for Strengths, Weaknesses, Opportunities and Threats) are nothing more than processes small groups of planners use behind closed doors to attempt to consider all aspects of the business. This makes the plan process-based, exclusive and top down.

Once the traditional plan is developed, it must then be communicated, put into action and integrated in the daily decision-making. The separation of the decision-makers from the implementers makes it difficult to get people to buy into the vision and align their efforts with the overall goal. Traditional planning also limits the options to achieve success as it defines how to achieve the objective.

There is no one right strategy about how to do something. In this evolving world of transparency, it makes much more sense to develop a “why” based strategy or strategic plan leaving flexibility in how. Why based plans include input from all the stakeholders greatly increasing the inputs (eliminating the need for P.E.S.T.L.E. and S.W.O.T.) and thereby creating more choices. The involvement of more people, means a more bottom-up approach and the greater the support for the resulting plan. Acceptance of why based plans results in empowerment with people finding new ways to reach the goal when obstacles appear.

Successfully implemented strategies start with an understanding and acceptance by a majority of the parties involved about why you are undertaking the endeavor. Because managers have been trained in traditional how based strategic planning, it is rare to find wide spread understanding and acceptance in most organizations. No matter how good the plan, if the people responsible for execution are not supportive, the plan will most likely not succeed.

Strategy and strategic planning in today’s highly competitive environment can no longer be relegated to the Executive Suite and then imposed on the rest of the organization. Survival demands that everyone in an organization contribute not just their labor, but their minds and spirit as well. Involving and Empowering employees to react appropriately and quickly to solve problems on their own requires understanding and ownership of the why of the endeavor.

Bob Cannon knows first hand the shortcomings of traditional strategic planning and since 2002 has been studying and using Appreciative Inquiry to help organizations overcome those shortcomings. This why based approach can be applied to everything from corporate strategy, to brand strategy to marketing strategy covering the 4 Ps of product strategy, price strategy, placement strategy and promotion strategy. (Some of our thinking is available as free marketing ideas inTaking Aim,” our free monthly strategy newsletter.)

If you want strategic thinking that begins with people, uses why to empower and ends in results,
contact us toll free at (866) 598-8450.

 

 

 



“The best way to predict the future is to create it.”

- Peter Drucker


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Did You Know?

The introduction of the cannon in warfare reduced the chivalrous knight to the same vulnerable status as the common foot soldier. Castles and city walls were no longer a guaranteed safe haven. Armies soon figured out that cannons gave them a decided competitive advantage.

 

 

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